The Small Print
- We don't like spam
- We are frustrated by it ourselves
- We will never rent or sell your contact details to a third party
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Fair Use of Technical Support
- We are pleased to provide our Unbeatable Expert Technical Support for our standard registered users free of charge, resourced from the profit on sales
- We prefer not to impose rules and quotas on our provision of Technical Support beyond expecting Fair Use:
- Most users make demands on our Technical Support occasionally (two or three times a year) or never; a few do so slightly more regularly
- Some users make more extensive demands on our resources, but this is viable when accompanied by multiple quality referrals leading to further sales
- Other users pay for our Training Course, which reduces their need for Technical Support
- We do not regard it as Fair Use for you:
- Beyond the complimentary Expert Technical Support described here, recourse to our technical expertise is available as paid Consultancy Time or Support Contract.
Last Updated: 4th September 2017